Effective Date: 8/1/2025
Policy Overview
Eyes on Jesus AI (“Company,” “we,” “us,” or “our”) provides a digital, faith-based entertainment product delivered instantly after purchase. Due to the nature of digital goods and instant access, all sales are final. This policy explains our stance on returns, refunds, and exchanges, ensuring transparency and compliance with consumer protection laws.
Returns
Eligibility
- Physical returns are not applicable, as our product is delivered digitally via email, download links, and access to online tools.
- Once access is granted, the sale is considered complete.
Process
- As returns are not possible, there is no return process for this product.
Condition of Items
- Digital products do not degrade or have a “condition.” Upon purchase, you receive the full, unchanged product.
Exceptions
- We only consider exceptions if:
- A technical issue on our end prevents you from accessing your product and we cannot resolve it within 7 days.
- A duplicate charge occurs due to a payment processing error.
Timeline
- Any technical or duplicate charge claims must be submitted within 14 days of purchase.
Refunds
Eligibility